POWERFUL SYSTEMS REQUIRE MANAGEMENT & OVERSIGHT

Experienced administrators are essential to every company using Project Service.   Unfortunately, the right administrator can be hard to find and tend to be expensive. Tivitie will provide the support you need, when you need it.

OUR MICROSOFT CERTIFIED ADMINS

Our administrators not only understand how to help you configure Project Service, but also know how to optimize it with applications, features and customizations.

Pay as you Go

Silver*

Gold*

Platinum*

Hours

Pay as you Go

10

20

30

General Project Service Administration (adding new users, adding fields, creating views & reports, adding new project types,* etc.)

X

X

X

X

Project Service and Business Process Consulting (analysis, design, more complex business processes into Project Service)

X

X

X

X

Access to Knowledge Base

X

X

X

X

Access to Yammer Community

X

X

X

X

Access to Your Queue of Submitted Incidents

X

X

X

X

Dedicated Consultant

X

X

X

X

On Boarding/End-user Training

X

X

X

X

Email Support

X

X

X

X

Phone Support

X

X

X

X

24/7 Support

X

X

X

X

Onsite Support**

X

X

X

X

*Requires annual subscription.

**Onsite support is available to all customers. 5 day (local) / 15 day (non-local) notice is required, and travel expenses may be billed to customer.

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