Blogs

On-Demand Webinar - The scarcity of resources and reduction of funds is a constant challenge for today’s organizations. Addressing these challenges can be a daunting endeavor for all types and sizes of businesses and teams. Smaller teams are especially challenged as they struggle with the same delivery...

On Demand Webinar - PMO environments have progressed from static environments to that of constant change. Project Management applications have become more complex and less intuitive due to the demand for more capabilities. This has led to many challenges including the ability to meet the...

On Demand -  The concept of an Enterprise Program Management Office in government organizations has existed for many years.  The challenge of improving program management through better process and tools remains a priority.  The ultimate goal of improved program performance at the organizational level is still...

Let’s start off by clarifying that service desks are no longer solely for IT. IT Service Management has evolved into a broader Enterprise Service Management approach, one that encompasses the entire organization, not just IT alone.

Date: Sept 29, 2015 9 AM PST - Businesses today are beginning to realize that focusing on service excellence will provide the edge required to succeed in today’s increasingly competitive and dynamic business environment. Enterprise Service Management provides the model and tools to excel in the...